02. Field Service Europe 2025, Part 1 | Charlie McNiff

What is the state of field service in 2025? While the industry's digital transformation is, arguably, still underway—here comes AI to shuffle the deck again.

We attended one of the world's largest field service events to see how companies are navigating all this dramatic change.

Part One of our coverage of Field Service Europe, 2025.

Featuring an interview with Field Service Director Charlie McNiff of World Business Research (WBR).

More resources:

Visit the official website for Field Service Europe.